Academic & Student Services

Within the context of a career, Academic & Student Services recognizes the dynamic interaction of undergraduate/graduate instructional and athletic programs within the Schools and Colleges and the various operations that support the physical, social, psychological and cultural environments of students on and off campus.   To succeed in this career field, typical requirements for the Academic & Student Services profession include:


  1. Business Capabilities - Demonstrating a thorough knowledge of the academic mission of the institution including Teaching, Research and Public Service.
  2. State of the Art Academic, Student Services and Athletic Programs and Practices - Demonstrating updated competencies in Academic, Student Services and Athletic functional areas (Career Bands).
  3. Management of Change - Managing change processes so that Academic, Student Services and Athletic activities are effectively merged with the multiple needs of student, parents, faculty, staff and the public.
  4. Empathy with Students – Demonstrating commitment to the needs of students.
  5. Dynamic Programming - Development of dynamic Academic, Student Services, and Athletics events that enhance the academic/research/social environment of the University.

The ability for an Academic, Student Services and Athletics staff member to integrate these five elements in an academic, research, health system, public service or business environment is essential. By helping their organizations build sustained competitive advantage and by learning to manage many activities well, Academic, Student Services and Athletics staff members become strategic business partners.

Jobs in this Career Family deal with the direct conduct of graduate and undergraduate instruction and activities related to student academic life at the University; and with the physical, social, cultural and psychological well-being of students. Typical functions include curriculum planning, academic advising, graduate school, admissions, financial aid, registrar, housing, psychological counseling, student social programs, minority student affairs, career planning/placement, student union, specialized student services, athletics,etc.