Hospitality

Within the context of a career, Hospitality recognizes the dynamic interaction of various organizational functions with each other (see Career Bands) and with the objectives of the organization. To succeed in this career field, typical requirements for the Hospitality professional include:

  1. Business Capabilities – Demonstrating a thorough knowledge of the business of an organization or unit.
  2. State of the Art Hospitality practices – Demonstrating updated competencies in functional areas (Career Bands).
  3. Management of Change – Managing change processes so that Hospitality activities are effectively merged with the business needs of the organization.

The ability for a Hospitality professional to integrate these three elements in an academic, research, health system or business environment is essential. By helping their organizations build a sustained competitive advantage and by learning to manage many activities well, Hospitality staff members become strategic business partners.

Jobs in this Career Family deal with hosting services of the University. Typical functions include events planning, catering, hotel operations, food service, etc.   These operations and programs provide service to students, patients and the general public as they live in residents halls, reside as inpatients in the Hospitals and as they visit the campuses.