Instructional Services

Within the context of a career, Instructional Services recognizes the dynamic interaction of undergraduate/graduate instructional programs within the Schools and Colleges and the various operations that support the physical, social, psychological and cultural environments of students on and off campus.   To succeed in this career field, typical requirements for the Instructional Services profession include:

  1. Business Capabilities - Demonstrating a thorough knowledge of the academic mission of the institution including Teaching, Research and Public Service.
  2. State of the Art Instructional Services Practices - Demonstrating updated competencies in Instructional Services functional areas (Career Bands)
  3. Management of Change - Managing change processes so that Instructional Services activities are effectively merged with the multiple needs of student, parents, faculty, staff and the public.
  4. Empathy with Students – Demonstrating commitment to the needs of students and faculty.
  5. Dynamic Programming – Development of dynamic scientific, cultural and artistic events that enhance the academic/research/social environment of the University.

The ability for an Instructional Services staff member to integrate these five elements in an academic, research, health system, public service or business environment is essential. By helping their organizations build sustained competitive advantage and by learning to manage many activities well, Instructional Services staff members become strategic business partners.

Jobs in this Career Family deal with activities that support academic teaching, continuing education and pre-school, K through 12 educational programs.  Such programs include laboratory demonstration, curriculum design, classroom scheduling, technical equipment production and maintenance, continuing education, pre-K through 12 instructional programs for patients and children of students, classroom laboratories, etc.